Job Description

Location: Scarborough, ON(EST)

Duration: Contract Long Term

Storage Release Manager Job Description:

A Storage Release Project Manager (RM) is a specialist, recognized expert for Storage / IT Service & Technical Operations team in the U.S. and International locations providing bank standard Solution Delivery project release coordination and facilitation, consulting, cost management, and project release planning in the delivery of Storage technology changes and project releases for BMOFG.

The Release Manager determines business and operational project requirements of a complex nature, provides recommendations and direction on technology opportunities including/through: feasibility options and functionality analysis. The RM leads the Storage Team in cost effective superior quality technology framework designs highlighting strategic direction, security governance, disaster recovery, and business continuity.

The RM provides leadership and guidance to other Storage staff members in understanding client's business, business drivers, and technology priorities. The RM will provide project support to other COEs and project release coordination from a Storage Solution Delivery perspective.

Job Mandate

Overview: Manage & Coordinate the release of changes into production through a standard procedure designed to minimize risk to existing services.

Key Activities:

• Create release plans and coordinate contents of the release package
• Create roll-back and recovery plans
• Create release packages and prepare for deployment
• Evaluate and communicate any expected impact to service levels due to release
• Manage & Coordinate promotion/release into production
• Communicate release success (or reasons for rollback)
• Evaluate release management performance based on established criteria (e.g., elapsed time, level of automation, percentage of successful on-time releases, etc.)
• Manage & Coordinate 'go/no-go' release decision making
• Facilitate, request, raise, and record change requests
• Manage/Coordinate other NS team members and/or 3rd party vendors for releases
• Manage/Coordinate to the Project Assessment, timelines, the budget, quote execution, and change order requests
• Participation & Development of Project Plan
• Track NS financials through the life cycle of the projects

U.S. International Network Release Manager's Coordination and Facilitation Project (complex in nature, large in scope) Examples:

• Storage migration and upgradation projects in U.S. and International Locations.
• Expansion/decomission of the storage devices.
• Vulnerability Remediation and Management on all bank owned / managed Storage Devices
• Storage system firmware upgrades.
• SAN switch F/W upgrades,maintance activities.
• And other Line of Business Sponsored Projects for U.S. and International locations
• The selected candidate will interact with the bank lines of business, SME, COEs, LOBs, vendors, carriers, and internal storage team staff for all assigned projects in order to meet objectives. Work hours will vary. Most changes in the bank environment are performed during specified change windows at night and over the weekend.

Qualifications

• University degree/college diploma or equivalent
• Key products and services, processes and controls for the designated business
• 3-5 years of demonstrated Storage Release Project Management experience delivering storage infrastructure solutions Hardware, Software, Services, and Support.
• Project Management Professional Certification is desired (but not required).
• Superior verbal and written communication skills are required.

The incumbent must possess the ability to work independently, be highly organized, team-oriented, effective communicator/leader, project prioritization a must; assigning and tracking tasks to resources, creating release packages, facilitate team meetings, identify "as-risk" items - mitigating risk prior to release, updating projects status, key milestones, drive target timelines, line of business testing coordination post change, go live support & transition, financial budget versus actual on all funded projects; and effectively direct or influence others and ensure that significant design issues and compliance challenges are resolved by engineering, deploy, SMEs, Vendor/Partners in a timely manner.

Working Knowledge, Skills, Experience an understanding of the following is required:

• Storage devices i.e.HPE Premiera,3 Par,Hiatchi storage systems.
• SAN switches, understanding on SANNAV tool to manage storage switches.
• Experience on ITSM tool i.e Remedy, ServiceNow, etc. and
• ITIL standards as they relate to incident/problem/change management concepts are desired.
• Weekly timesheet/progress reports, project portfolio updates, and timely escalations on project obstacles to management
• Must have good working knowledge of Office (Word/Excel/PowerPoint), Microsoft Project, Visio, Outlook, SharePoint, Office 365, Skype for Business.

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