Service Manager Job at Work With Your Handz, Monterey Park, CA

eE44b09uVE03MjVCNWc4TzVNUFRreHlPNmc9PQ==
  • Work With Your Handz
  • Monterey Park, CA

Job Description

Lead a Team, Transform Lives: Service Manager Opportunity

Ready for a career that's more than just a job? Join a team that's changing the game in home services! For 15 years, we've been raising the bar for customer and employee satisfaction. Now, we're looking for a dynamic Service Manager who's ready to lead, inspire, and achieve alongside a team that truly cares.

A successful Service Manager will drive team performance, ensuring technicians consistently exceed expectations and deliver top-notch customer service. They will analyze market trends and customer feedback, adapting strategies to meet company goals and objectives. With proven leadership and customer service expertise, they'll foster a culture of excellence, ensuring continued growth and success for both the team and the company.

What's in it for you?
  • We offer a base salary + bonus pay, with potential earnings ranging anywhere from $80,000 to $100,000.
  • A company culture that pays close attention to its employees.
  • Continuous trainings
  • Company Events
  • Birthday recognition
  • 100% paid medical, dental and vision coverage for employees
  • 401K
  • Company Provided Life Insurance
  • PTO
  • Birthday Off
  • Company Vehicle
Responsibilities for the Service Manager:
  • Manage and develop staff, including setting work priorities, conducting staff meetings, coaching, mentoring, and training staff.
  • Oversees daily operations to ensure that proper procedures and guidelines are in place.
  • Understands the financial and revenue goals and ensures their department successfully meets or exceeds these numbers – see the big picture and work towards it.
  • Has the ability and willingness to learn the industry standards and practices, including product details and company services offered.
  • Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by coaching your team to upsell products and services and taking care of any customer concerns or complaints quickly and professionally.
  • Assists with or performs administrative tasks.
  • Develops working knowledge of industry regulations, restrictions, and laws and ensures service department adheres to all rules.
  • Resolves escalated customer issues by developing and maintaining a great relationship with customers.
  • Regularly audits work being done and customer service is provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly.
  • Promote enthusiasm and brand loyalty during daily huddles, team meetings, and 1:1's.
Requirements for our Service Manager:
  • Experience with a residential home service company ( plumbing, HVAC and/or electrical ) is required.
  • Management, leadership, and coaching experience is required.
  • Possess the ability to inspire both personal and professional growth in our team members.
  • Ability to drive team performance to achieve all business goals and objectives.
  • Clean, safe driving record and ability to pass a background check.
  • Highly organized
  • High integrity, exceptional communication, and social skills.
  • Technologically savvy.
  • Team player with a willingness to go above and beyond.

If you're ready to make a real impact and build a rewarding career, apply today!

All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal opportunity employer. Pre-employment background checks and drug tests are required to be considered for this position.

Job Tags

Full time,

Similar Jobs

KCI Telecommunications

Low Voltage Technician Job at KCI Telecommunications

 ...join our structured cabling team. The ideal candidate will have the ability to independently terminate test label route and dress low voltage cabling with little to no direction. This position requires strong technical skills and a commitment to maintaining the highest... 

Fusco Transportation

Class A Solo Home Daily CDL A Flatbed Truck Driver Job Job at Fusco Transportation

Class A Solo Home Daily CDL A Flatbed Truck Driver JobDaily local or regional runs. Load securement in timely manner.Pay: $1,250 - $1,500 a weekHealth, paid sick leave first year, paid weeklyHow to apply for this Driving JobFill out a Gary's Job Board application... 

Concept3D

Business Development Representative (BDR) Job at Concept3D

 ...Employees have an opportunity to learn all elements of the business, and direct access to the leadership team. Our teams are...  ...this Role We are seeking a highly motivated Business Development Representative (BDR) to join our higher education sales team. The BDR role holds... 

SEIU USWW - United Service Workers West

External Organizer Job at SEIU USWW - United Service Workers West

 ...SEIU USWW United Service Workers West External Organizer Based in San Jose, CA Location: San Jose, California Department...  ...time off. This position is open until filled; however, the posting/acceptance of applications may close at any time. Apply... 

5 Star Recruitment

Radiation Therapist Job at 5 Star Recruitment

 ...Position Summary The Radiation Therapist is an ideal opportunity, delivering external beam radiation therapy in accordance with the prescription and instruction of the Radiation Oncology physician and Medical Radiation Physicist. In this role you will apply your radiotherapy...