Part-Time Audience Services Representative Job at Celebrity Series, Boston, MA

d3R3bk9uSEw3MjFGN2c4TzRNSFNsaFNFNmc9PQ==
  • Celebrity Series
  • Boston, MA

Job Description

Part-time Audience Services Representative needed to work 15 to 20 hours per week during weekday business hours and assisting on-site during evening & weekend performances. Flexible hours are available. This is a hybrid position that will include both in office, at venue, and work from home days with an emphasis on customer service over the phone, via email, and in person. 

The Audience Services Representative will provide outstanding customer service to all existing and potential patrons, resolve ticketing issues, and respond to customer inquiries with empathy and authority. This position reports to the Assistant Manager of Audience Services and may include additional administrative duties such as preparing mailings, data management, proofreading emails, etc. 

Qualifications:  

  • Strong customer service ethic; experience working with the public preferred 
  • Excellent telephone and computer skills 
  • High attention to detail 
  • Positive and professional demeanor 
  • Able to problem-solve while working independently from home 
  • Ability to work in a fast-paced, high volume environment 
  • A commitment to advancing anti-racism efforts in the workplace and an interest in Celebrity Series' ongoing Equity, Diversity, and Inclusion goals. 
  • Experienced in ticketing software, Tessitura experience preferred 

Apply by:  
January 1, 2025

Rate:  
$16/hr 

Work Environment 

The Celebrity Series offices are located in the office building at 20 Park Plaza, Suite 1032, in Boston's Back Bay. The building is convenient to public transportation and is fully accessible. Office hours are Monday thru Friday, 9:00 a.m. – 5:00 p.m. 

Benefits 

Part time employees with Celebrity Series get flexible working schedules and hours, complimentary tickets, professional development opportunities, and more!

The Celebrity Series of Boston is an equal opportunity employer and welcomes applications from candidates demonstrating diversity of race, gender, sexual orientation, religion, ethnicity, and national origin. Celebrity Series is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, artist and audience focus, and innovation. 

Job Tags

Flexible hours, Weekend work, Afternoon shift, Weekday work, Monday to Friday,

Similar Jobs

Get It - Executive

ServiceNow Admin - Remote Job at Get It - Executive

Role: ServiceNow Administrator Location: Remote (Candidates should ideally be based locally, though remote candidates will need to cover their travel expenses for occasional trips to Cleveland, approximately a few times a year) Duration: 6 months contract-to-hire... 

Perfect Placement Group, LLC

Human Resources Coordinator Job at Perfect Placement Group, LLC

 ...Essential Duties & Responsibilities: The Human Resources Coordinator will play a crucial role in supporting the HR Department by managing various administrative tasks, assisting with employee relations, and contributing to the overall efficiency of the department. This... 

Amrecco

Experienced Dispatcher in limousine LA Job at Amrecco

 ...needs to have Dispatch experience in the Limousine industry. The dispatcherwould need to be available for nights weekends and graveyard shifts. Pay would start at $20$25 per hour depending on experience This is not a remote position and the candidate needs to... 

Nevada Teacher Corps

Early Childhood Education Teacher - Nevada Teacher Corps Job at Nevada Teacher Corps

Become an Early Childhood Education teacher and make a lasting impact in childrens lives with Nevada Teacher Corps. We help career-changers, recent graduates, and people from all backgrounds become educators for students in underserved communities. Many of these children...

Norton Healthcare

Receptionist Job at Norton Healthcare

 ...Responsibilities: The Receptionist serves as the liaison between the physician and patient. The incumbent is responsible for answering...  ...according to the practice specialty. Qualifications: No experience required. We provide comprehensive on the job training. If you...