Join a fast-growing startup and take on a dynamic, data-driven role with limitless learning and growth opportunities.
BizzyCar is searching for a dedicated Customer Success Specialist to be a key player on our Customer Success team. In this role, you'll take ownership of customer accounts and contribute to building an innovative, results-focused team. You’ll be driving strategies that increase customer satisfaction, improve retention, and unlock value through BizzyCar’s solutions. Your efforts will directly impact key performance metrics, including customer satisfaction, time-to-value, logo retention, and both gross and net retention rates.
As a Customer Success Specialist, your work will be pivotal in supporting our automotive dealership partners and helping BizzyCar lead industry change. By enabling safer used cars on the road and driving revenue growth for our customers, you'll help us tackle complex automotive industry challenges through technology and innovation.
Bachelor’s degree or equivalent experience.
1+ years of experience in a customer-facing role, preferably within a fast-paced, technology-driven environment.
Exceptional verbal and written communication skills, including the ability to lead formal presentations.
Ability to establish trust with customers through competence and rapport.
Strong analytical skills, comfortable interpreting and presenting data insights.
Detail-oriented with excellent organizational and time-management skills to drive successful execution.
Highly curious, eager to learn, and adaptable to new challenges.
Team player with the ability to collaborate on customer accounts, new features, and internal processes.
We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation and benefits package including paid time off, health/vision/dental insurance, HSA/FSA, 401k plan, and company equity benefits as well as future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees where people can learn and grow with the company. We provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. To learn more about our company and apply, please visit: BizzyCar Careers Page and .
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