Job Description

Business Analyst Description

We are seeking a Business Analyst with a strong background in Salesforce.

In this role, you will support story writing and documentation while leveraging your Salesforce expertise. Your contributions will be vital in integrating SAP Products into Salesforce CPQ, enhancing automation and data synchronization.

Responsibilities

• Analyze business requirements and translate them into functional specifications
• Collaborate with cross-functional teams to gather and document requirements
• Facilitate communication between stakeholders and technical teams
• Support the integration of SAP Products to Salesforce CPQ via MuleSoft
• Ensure synchronization of product and pricing data
• Manage daily batch integrations for product and pricing updates
• Conduct ad hoc and near real-time pricing updates
• Develop and maintain documentation such as user stories and process flows
• Participate in testing activities to ensure quality deliverables
• Provide training and support to users on Salesforce functionalities

Requirements

• 2+ years of experience in business analysis with a focus on Salesforce platform
• Proficiency in Salesforce CPQ is preferred
• Understanding of integration processes, specifically with MuleSoft
• Background in data synchronization and management
• Analytical mindset with strong problem-solving abilities
• Ability to work collaboratively in a team environment
• Proficiency in English, both written and spoken

We offer

• Improved medical coverage - EPAMers are eligible to participate in a supplementary health insurance program that shall have the usual coverage in the industry, with the Company funding 100% of the value of the monthly premium for participation
• Lunch Allowance - You will receive a daily allowance of CLP $ 7,000 per working day. Enjoy a nice meal on us
• Allowance for internet and electricity - You will receive an allowance of CLP $15,000 per month to cover internet and electricity expense
• National Holiday Bonus - We celebrate joining the Chilean Market. That is why all our employees will receive a bonus of CLP $86,646 in September
• Christmas Bonus - You will receive an End of Year bonus of CLP $170,539. It will be paid during the month of December, to ensure you have a Happy Holiday!
• Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
• Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
• Are you open to relocation? - If you want to relocate to another country and we have the right project, we will assist you every step of the way, to help you and your family, reach your new home

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