Job Description

Are you a hotelier in search of new experiences in South Florida and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in a modern and stylish European glamour environment with breathtaking views? If so, please read on! Mr. C Coconut Grove is looking to hire a Bellperson.

WHO WE ARE?

From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities.

YOUR ROLE AS A BELLPERSON: 

You will be responsible f or greeting guests/customers, directing them to the check-in desk, escorting them, and carrying their luggage to their designated rooms. You will assist guests/customers with physical disabilities or special needs at the entrance or lobby if required.

RESPONSIBILITIES

• Greet all guests in the lobby in a warm and professional manner, make them feel welcome, and anticipate their needs before they arise
• Recognize all returning and VIP guests, and welcome them back
• Escort all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features, hotel facilities, and emergency procedures
• Assist guests with their luggage and acknowledge them by name
• Deliver the morning newspapers to each occupied guest room
• Make deliveries to guest rooms as instructed
• Store and retrieve luggage and other objects for guests

REQUIREMENTS AND SKILLS:

• Work experience as a bellperson or similar job
• Ability to stand on your feet for several hours
• Previous guest service
• Previous customer service experience preferred
• Excellent communication
• Maintains a good energy level
• Thorough and organized
• Professional
• Punctual
• Flexibility to work in shifts
• Ability to work with little or no supervision while meeting high-performance standards
• Ability to follow instructions
• High school diploma is a plus

Grooming:  All Employees must maintain a neat, clean, and well-groomed appearance per Mr. C’s standards.

INTENT AND FUNCTION OF JOB DESCRIPTIONS:

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer.

We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Equal Employment Opportunity 

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